Terms of service

Terms & Conditions

Last updated: 6 September 2026

Welcome to Brush Hour. By accessing or purchasing from brushour.co.za, you agree to these Terms & Conditions.

1. About Brush Hour

Brush Hour is an e-commerce business selling hair-care and beauty products to customers through our website.

Legal business name: Brush Hour 
Email: brushourco@outlook.com 
Physical/business address: 23 Aberdeen Road Rondebosch

2. Products

We make reasonable efforts to ensure that product descriptions, photographs and pricing displayed on our website are accurate.

Colours and appearance may vary slightly depending on your device or screen.

3. Pricing

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to correct pricing or product-information errors. If an incorrect price materially affects an order, we will contact you before proceeding.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is subject to payment confirmation and product availability.

We reserve the right to cancel an order where necessary, including where there is a genuine pricing error, suspected fraudulent activity or product unavailability.

5. Payment

We accept payment methods displayed during checkout.

Orders will generally only be processed after successful payment confirmation.

6. Delivery

Delivery times are estimates and may vary depending on location, courier availability and circumstances outside our reasonable control.

We will provide delivery information applicable to your order.

7. Returns and Refunds

Returns, exchanges and refunds are subject to our Refund & Returns Policy.

Nothing in these Terms is intended to remove or limit any consumer right that cannot lawfully be excluded.

8. Intellectual Property

All original content on the Brush Hour website, including branding, logos, text, graphics, photographs and design elements, belongs to Brush Hour or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute or commercially use our content without prior written permission.

9. Website Use

You agree not to misuse our website, interfere with its operation, attempt unauthorised access or use the website for fraudulent or unlawful purposes.

10. Changes

We may update these Terms from time to time. Updated Terms will be published on this page.

11. Governing Law

These Terms are governed by the laws applicable in the Republic of South Africa, subject to applicable consumer-protection rights.